At IntoAI, we strive to provide the best services and customer experience. However, we understand that there may be circumstances where you need to cancel or request a refund. Please review our cancellation and refund policy below.

Cancellation Policy

  1. Service Subscription Cancellations
    • You can cancel your subscription at any time through your account settings or by contacting our customer support team.
    • Cancellations made before the end of the current billing cycle will take effect at the end of that cycle. You will continue to have access to the services until the billing period ends.
  2. One-Time Service Cancellations
    • For one-time services, cancellations must be requested within 24 hours of placing the order to be eligible for a full refund.
    • If work has already commenced on your order, the cancellation may not be possible, or a partial refund may be offered based on the amount of work completed.

Refund Policy

  1. Subscription Refunds
    • If you cancel your subscription, you will not be charged for the next billing cycle. However, refunds for the current billing period are not provided.
    • In cases where a technical issue or service disruption occurs, you may be eligible for a prorated refund. Please contact our support team to review your case.
  2. One-Time Service Refunds
    • Full refunds are available for cancellations made within 24 hours of placing the order, provided work has not yet commenced.
    • If you are not satisfied with the completed service, please contact our support team within 7 days of delivery to discuss potential resolutions, which may include revisions or partial refunds based on the circumstances.

How to Request a Cancellation or Refund

  • Via Account Settings: Log in to your account and navigate to the subscription or order section. Follow the prompts to cancel your service.
  • Via Customer Support: Contact our customer support team at [support email] or call [support phone number]. Provide your order number and details of your request.

Contact Us

For any questions or concerns regarding our cancellation and refund policy, please reach out to our customer support team. We are here to assist you and ensure your satisfaction with our services.

Customer Support Contact Information:

  • Email: connect@intoai.ai
  • Phone: +91 9495076408
  • Address: 46/4K No. 437/424/414/661/3/1114/3,4,5, G B Palya, Bommanahalli (Bangalore), Bangalore, Bangalore South, Karnataka, India, 560068

We appreciate your business and are committed to providing high-quality services. Thank you for choosing IntoAI.